Shipping and Returns – Wanderlust 195

Shipping and Returns

Shipping and Returns

How long does it take an order to ship?
Since most of our pieces are personalized, it takes about 7-10 business days to manufacture before being shipped.  When an order is placed, each unique piece is individually cut and engraved here in the USA. We are a small company and focus on making each piece of jewelry perfect. Good things take time! Thank you for supporting a small business.

How long does it take for me to receive my order in the US?
Your jewelry will be received 2-3 weeks after your order is confirmed. Since it takes 7-10 business days to manufacture, the shipping method you choose determines how long it takes after that. Even if you choose rush shipping, it will still take 7-10 business days to manufacture before being sent out. 

How long does it take for me to receive my international order?
Our jewelry is manufactured (7-10 business days), international orders take 7-21 days to ship, depending on the method you choose. There are priority options that ship your item within 3-10 business days but is more expensive. Products can take over a month to receive depending on the method you choose. 

Do you accept returns?
Since our personalized jewelry are custom made and cannot be re-sold, we do NOT offer refunds or exchanges on personalized products. Please triple check all of the personalization you input before submitting an order. If a return is accepted for store credit or exchange, it may still be subject to a restocking, handling and/or recycling fee. Custom design, rush fees and/or shipping fees are non-refundable.